THE MEDICAL TECHNICAL 
& CAREER INSTITUTE

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Courses Offered Administrative Assistant)

A+ TECHNICIAN 85 HOURS
Students begin with an orientation to computers, followed by A+ Core subjects which includes; installation, configuring, upgrading, diagnosing, troubleshooting, safety, and preventive maintenance.  Next, students learn about; the motherboard, processor memory, setup of printers, and portable systems.  Networking fundamentals follows and introduces the various operating systems in regards to installation, configuration, upgrading, diagnosing, and troubleshooting.  Finally students learn the importance of customer relations, how to handle stress and provide excellent customer service.  Upon completion of the A+ Core course, students receive a certificate.  Job placement assistance is available with the preparation of a resume, and cover letter for employment seeking opportunities.

ADMINISTRATIVE ASSISTANT 230 HOURS

Student will begin with keyboarding and learn how to touch type to build speed and accuracy.  Students will also learn Introduction to computers, navigate in Windows,  and how to use the internet.  Afterwards, the student will become proficient using the Microsoft Office Suite; Access, Excel, PowerPoint, Outlook, and Word. They will learn to create compile and edit various business related documents such as reports spreadsheets projects and create professional presentations at a highly proficient level. Students will also learn Office Procedures where they become familiarized with workplace interpersonal communication as they learn to compile meeting information by the use of the telephone, websites and email. They will learn how to plan prepare and schedule meeting conferences, conference calls, manage multiple calendars and use advanced emailing operations as well as become familiarized with time management techniques.   Finally, students will learn Business English to learn how to create all business documents, and learn how to communicate effectively.  Jobs available in this field range from; Administrative Assistant, Secretarial, and Receptionist.


BOOKKEEPING 120 HOURS

This course prepares the student for an entry level bookkeeping position.  Students begin with Introduction to computers, followed Principals of Accounting, Microsoft Excel and Computerized Accounting using QuickBooks.  Upon completion student receives certificate from school.  School is licensed by the New York State Education Department.  Job placement assistance, cover letter, and resume preparation is provided.


CUSTOMER SERVICE 270 HOURS

Student will begin with keyboarding and learn how to touch type to build speed and accuracy.  Students will also learn Introduction to computers, navigate in Windows, and how to use the internet.  Afterwards, the student will move onto  learn  Microsoft Office Suite; Access, Excel, PowerPoint, Outlook, and Word. They will learn to create compile and edit various business related documents such as reports spreadsheets projects and create professional presentations. Student will also learn Office Procedures where they become familiarized with workplace interpersonal communication as they learn to compile meeting information by the use of telephone, websites and email. They will learn how to plan prepare and schedule meeting conferences, conference calls manage multiple calendars and use advanced emailing operations as well as become familiarized with time management techniques. Next, student will take Business English to learn how to create all business documents, and learn how to communicate effectively.  Customer Service follows where student learns customer service skills, conflict resolution, working in teams, training others, and provide excellent customer service to customers.  Finally Career Development teaches student how to prepare for a job interview, create cover letters, thank you letters and resumes, various job hunting techniques, how to keep the job and how to advance in their careers.   Jobs available in this field range from; Bank Tellers, Sales, Customer Service Representatives, etc..


INTRODUCTION TO COMPUTERS 20 HOURS

Student will learn about computer systems, types of computers in common use, input, data storage, output and other peripheral components, RAM and ROM memory, Bits and Bytes and common user interfaces; application software and multimedia. In addition students will also learn about basic Windows operations,; maximize, minimize and restore a window; access an application; retrieve and scroll through an existing file; exit an application; rearrange a desktop as specified; set a default printer; learn about the internet and e-mail procedures, create and delete shortcuts on the desktop access help features; learn basic file management, and understand computer networks.


MICROSOFT ACCESS 30 HOURS

Student learns basic skills such as plan, create, name and save a database. Students will also learn how to set primary keys; create tables using datasheet and design view; add, edit, insert, delete, undo, copy, move fields and change field properties; find and replace values; change height and width for columns. Students then move on to create auto forms; reports, and queries, as well.


MICROSOFT EXCEL 30 HOURS
Student will learn how to navigate the screen using all possible keys and mouse; correct entries, enter formulas using the mathematical operators to add, subtract, multiply, divide, also apply SUM function; move and clear a specified range; insert and delete cells, rows and columns; undo, change decimal format, save, close, and retrieve files. Students will also learn how to copy ranges, find and replace data, change format, row/column dimensions, fonts, border lines, shade, color, hide columns/rows, spell-check, rename; move, copy, insert and delete a worksheet; create headers and footers, save, exit, find a worksheet, and print a specified area.

MICROSOFT OUTLOOK 20 HOURS
Student will learn how to read, send compose, and print emails, in addition to responding, flagging, and attaching files, create folders, set view options and archive mail messages, use calendar features to schedule appointments and events, set reminders, print calendar, customize calendar view add and remove meeting attendees, book office resources and integrate calendar with other Outlook components. In addition, students will also learn how to use create, edit and delete contacts, send contact information via-e-mail, and organize contacts by category, create and update tasks, assign, tasks to others, accept or decline tasks and organize tasks using categories, create, edit organize, view, and customize notes, in addition to modifying the outlook master categories list, and sorting information using categories, as well as empty and restore deleted items.

MICROSOFT POWERPOINT 30 HOURS
Student will learn how to create a new presentation. Student will also learn how to create, add, delete, and edit slides; cut/copy slides add and resize clip art; text areas, create an object with auto shapes, add a design, specify background, headers, page numbers, and text format elements using slide master, apply templates; change a default setting, choose, modify and copy, insert a graph, a table and a organization chart; import an Excel Worksheet, change order of slides, find/replace text, change layout on one or more slides, check spelling, change text alignment, use format painter, use office clipboard, promote & demote text slide and outline pane, add auto number bullets, add speaker notes, add graphical bullets, add slide transitions, animate text and objects, add sound, set various slide timings; print slides; prepare and print notes, handouts and save changes to a presentation.

MICROSOFT WORD 30 HOURS
Student will learn basic word processing skills such as creating, opening, saving, closing and printing documents. Students will also learn text editing commands such as; spell check, using thesaurus, auto-correct, cut, copy, paste, adding/removing attributes/fonts, and document formatting features. Students then move on to learn advance features such as file management techniques, tables, columns, sorting, and desktop features. Student will also learn all command features using various toolbars, keyboard keys, and short-cut methods available in the Word application.

MICROSOFT EXCEL ADVANCED 30 HOURS
Student will learn how to open multiple windows; copy/paste and link worksheet components; print a multiple page workbook, create name ranges; import and export data, create apply and edit templates. Student will also learn how to perform single and multilevel sorts, apply grouping, apply scenarios, apply/remove worksheet protection and file passwords, create column, pie, and line charts. ,

MICROSOFT WORD ADVANCED 30 HOURS
Student will learn how to create multiple page documents, sort lists, paragraphs, and tables, create and edit styles, create and revise footnotes and endnotes. Student will also learn how to create and modify a table of contents, add graphics, delete and position graphics, create a mail merge main document, create the data source, sort records to be merged, merge main document and data source, generate envelopes, labels, merge document using alternate data sources, insert comments, protect document, and work with templates.

OFFICE CLERK 210 HOURS
Student will begin with an Introduction to computers, along with keyboarding, followed by Microsoft Office Suite (Word, Excel, Outlook, Access, & PowerPoint) and end with Office Procedures.   This course will prepare a student for positions within an office as an entry office clerk

MEDICAL BILLING 40 HOURS
Student will learn about the career of a medical insurance biller, guidelines for handling medical records, legal issues involving medical claims and records. The student will also learn about insurance policy, common types of coverage, methods of processing medical insurance claims and basic process of handling medical insurance claims. The student will then learn about CPT and HCPS coding procedures, diagnostic coding ICD-10-CM, health care payer procedures, HMO's, PPO's and TRICARE, CHAMPVA, Medicare and Medicaid, learn about types of forms, guidelines for acceptability and claims processing. The student will use the software to create, enter, edit, and update patient and provider information. The student will also learn how to provide a variety of claim forms, reports, submit electronically bill claims and post payments.

MEDICAL OFFICE ASSISTANT 30 HOURS
Student will learn about the medical environment in the office, the language of medicine, medical specialties computers in contemporary medicine, the medical staff, roles of medical professionals, medical ethics, social policy issues computers and ethics. Students will also learn about medical law, and confidentiality issues, patient relations, telecommunications, scheduling, maintaining, and following up appointments, general business software applications, medical software, various billing letters, methods of keeping records, creating medical records, problem oriented and source oriented medical records, file management, codes used in record keeping, sources of input and output and trends and issues in medical record keeping. In addition student will learn about computerized account management, billing patients, the collection process, truth and lending, payment system, types of health insurance coding, filing an insurance claim and completing universal insurance form. Lastly, Student will learn methods to finding and keeping a job, research employment opportunities, job application process, interviewing for a position, and continuing education.

MEDICAL TERMINOLOGY 20 HOURS
Student will learn how to analyze and build vocabulary of medical terms by combining forms, suffixes, and prefixes.  The student’s will also learn how medical terms are broken into component parts.  Student will then learn how to relate terms to where the organs are located and how they function in health and disease.  Finally the student will learn correct spelling and pronunciation.